Account Verification (KYC) At Betrino
Betrino runs KYC checks to confirm who you are, where you live, and that the payment method belongs to you. You upload documents in the account area and wait for approval before certain actions are allowed.
Betrino asks for verification when you request a withdrawal, when cumulative deposits or withdrawals reach an internal review threshold, after a payment method change, or when account activity triggers a security review (for example, repeated failed login attempts or a mismatch between registration details and payment details).
You submit photos or scans in full color. Betrino rejects cropped images, screenshots of documents, blurred photos, and files where corners or key fields are missing.
Standard review time is 15 minutes to 24 hours after you upload complete documents. If the queue is busy or the files need a manual re-check, the process takes 1–3 business days.
- Identity (ID/Passport): A valid passport or national ID card. Betrino checks full name, date of birth, document number, expiry date, and the photo. If requested, you add a selfie or short live photo holding the document to match your face to the ID.
- Address proof: A document dated within the last 90 days showing your full name and current residential address. Betrino accepts utility bills (electricity, water, gas, internet), a bank statement, or an official government letter. P.O. boxes do not pass as a residential address.
- Payment method: A bank card photo (front and back) or a wallet/account screenshot for e-wallets. For cards, Betrino needs the first 6 and last 4 digits visible, plus your name and the expiry date; you cover the CVV and the middle digits before uploading. For e-wallets, Betrino checks the account ID/email and the transaction history page showing your name or identifier.
Once Betrino approves KYC, withdrawals are processed under the verified profile details. If you change your name, address, or payment method later, Betrino can ask for the same set of documents again for that updated information.
Current state: Betrino’s KYC follows a three-part check (